Your Privacy Matters to Us

02Information We Collect

We collect information you choose to give us, such as when you request an estimate or contact us:

• Your name, phone number, and email address
• Your property address and details about your project
• The service you are interested in
• Photos or notes you send us about your project
• Records of calls, texts, and emails with our team

We also collect limited technical information automatically when you use our website, such as your browser type, device type, pages visited, the page that referred you, and general location based on your IP address.

03How We Use Your Information

• Respond to your requests and schedule estimates
• Prepare quotes, contracts, and invoices
• Perform, manage, and follow up on your project
• Send appointment reminders and project updates
• Improve our website, services, and customer experience
• Meet legal, tax, insurance, and permitting requirements

We do not sell your personal information.

04Phone Calls & Text Messages

If you give us your phone number, you agree that we may call or text you about your estimate or project. Message and data rates may apply. We do not send marketing text messages without your separate consent.

You can ask us to stop texting you at any time by replying STOP or by contacting us directly.

05Cookies & Analytics

Our website may use cookies and similar technologies to keep the site working, understand how visitors use it, and measure the results of our advertising. These tools may be provided by third parties such as website analytics or advertising platforms.

You can block or delete cookies in your browser settings. Some parts of the site may not work as intended if cookies are disabled.

06How We Share Information

We share information only as needed to run our business and serve you:

• With trusted service providers who help us operate, such as website hosting, form handling, scheduling, and payment processing
• With suppliers, subcontractors, or inspectors when needed to complete your project
• With your insurance company or adjuster, if you ask us to help with a claim
• When required by law, court order, or to protect our rights and safety

07How We Protect Information

We use reasonable administrative, technical, and physical safeguards to protect your information. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

08How Long We Keep Information

We keep project records, contracts, and invoices for as long as needed to honor warranties and meet legal, tax, and insurance requirements. Estimate requests that do not become projects are kept only as long as reasonably useful to follow up.

09Your Choices

You may ask us to access, correct, or delete the personal information we hold about you, subject to records we must keep by law. To make a request, contact us using the details below.

10Children's Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 13.

11Links to Other Websites

Our site may link to other websites, such as Google Maps or review platforms. We are not responsible for the privacy practices of those sites.

12Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised.

13Contact Us

Questions about this policy or your information? Call 252-545-0419 or email hdzconstructionpros@gmail.com.